Frequently Asked Questions

Car shipping (auto transport) is the process of moving your vehicle using a professional carrier. It's used for relocations, online purchases, seasonal moves, and long-distance transport when driving isn't ideal.

Open Carrier – Most common and affordable option for everyday vehicles.

Enclosed Carrier – Protected transport for high-value, luxury, or classic vehicles.

Drive-Away – A professional driver moves your car directly to the destination.

Specialty Transport – Single-unit, oversized, and high-end vehicle services for unique needs.

Yes. We pick up and deliver as close to your address as safely possible. In most cases, we can come directly to your home or business. For locations with narrow streets or restricted access, we'll arrange a safe nearby meeting point.

Pricing varies by route, distance, vehicle type, timing, and transport method. Here are typical ranges:

• Under 500 miles: $450–$875 (open) | $725–$1,300 (enclosed)
• 500–1,000 miles: $825–$1,075 (open) | $1,150–$1,575 (enclosed)
• 1,000–1,500 miles: $925–$1,275 (open) | $1,375–$1,950 (enclosed)
• 1,500–2,000 miles: $1,150–$1,500 (open) | $1,700–$2,150 (enclosed)
• 2,000+ miles: $1,350–$1,750 (open) | $1,900–$2,650 (enclosed)

Use our instant quote calculator for accurate, real-time pricing specific to your route.

Popular routes and their typical price ranges include:

• NY → FL: $950–$1,250
• LA → NY: $1,350–$1,800
• Chicago → Texas: $725–$1,050
• California → Florida: $1,250–$1,700
• Seattle → LA: $650–$925
• Texas → Georgia: $675–$975
• Denver → Phoenix: $650–$950
• Boston → Chicago: $700–$1,000
• Las Vegas → Miami: $1,350–$1,800

All payments are completed through our secure online checkout. We accept all major credit and debit cards.

Important: You do NOT need to pay the driver at pickup or delivery. Everything is handled through our system to keep the process simple and secure.

Yes. Many carriers offer status updates or direct communication with the driver. You'll receive real-time updates throughout the shipping process, and you can contact our team anytime for the latest information on your vehicle's location.

Yes. You or a designated representative must be available to sign the inspection report and hand off the keys. This ensures proper documentation of the vehicle's condition at both pickup and delivery.

Yes, light personal items are allowed. However, please note:

• Extra weight may affect pricing
• Personal items are not covered by cargo insurance
• Items should be kept in the trunk and secured
• We recommend limiting items to 100 lbs or less

About ¼ tank is ideal. This provides enough fuel for loading and unloading while keeping the vehicle weight down for transport.

Yes. Non-operational vehicles can be shipped using special equipment like a winch. Be sure to mention if your vehicle is inoperable when getting a quote, as this may affect pricing and requires specific carrier equipment.

Absolutely. Just let us know about any lift kits, lower kits, oversized tires, racks, or accessories so we can assign the right carrier. Modifications may affect loading procedures and pricing, so accurate information helps us provide the best service.

To prepare your vehicle for shipping:

• Remove personal items (or secure them in the trunk)
• Wash the vehicle for a clear pre-transport inspection
• Check battery, fluids, and tire pressure
• Take photos before pickup for your records
• Disable car alarms
• Leave about ¼ tank of gas
• Note any existing damage on the inspection report

Delivery times vary by distance:

• Under 500 miles: 1-3 days
• 500-1,500 miles: 3-5 days
• Coast-to-coast (2,000+ miles): 7-10 days

Expedited service is available for faster delivery when needed. We provide estimated delivery windows at booking.

Yes. All carriers carry comprehensive insurance coverage. We provide complete insurance documentation before transport, including the carrier's insurance certificate and policy details. Additional coverage options are available for high-value vehicles.

Open transport is the most common and cost-effective method. Your vehicle is transported on an open-air carrier (the same trucks you see on highways). While exposed to weather elements during transit—just like normal driving—your vehicle is fully protected by insurance.

Enclosed transport provides full protection inside a covered trailer, shielding your vehicle from weather, road debris, and prying eyes. This premium option is ideal for luxury, classic, or high-value vehicles.

We recommend booking 1-2 weeks in advance for standard shipping. For peak seasons (summer months and holidays), booking 2-4 weeks ahead ensures better availability and pricing. Expedited service is available if you need faster pickup.

While damage is rare, all shipments are fully insured. If you notice any damage upon delivery, note it on the Bill of Lading immediately and take photos. Contact us right away, and we'll guide you through the claims process with the carrier's insurance.

Yes, we can arrange shipping to Alaska and Hawaii. These routes require special logistics (including ocean freight) and typically take longer than mainland transport. Contact us for specific pricing and timing for these destinations.

Yes! We're proud to offer special rates for active military members and students. Contact us with your military ID or student verification for discount details.